In order to prevent the spread of the Covid19 virus and to maintain the safety of our clients and workers, at Correos we have implemented measures that successfully ensure the security and correctness of our services, following the guidelines set by administrations and the World Health Organization (WHO).
We solve the main questions regarding these services and details of the measures required by Correos in all of its offices and vehicles for the safety of customers and workers.
No, the daily transport of backpacks or suitcases on the Camino de Santiago works normally again. Any pilgrim can book the Paq Mochila service until 9:00 p.m. the day before the transport begins. The postman will come from 8:00 in the morning to collect the luggage at the indicated accommodation and will drop it off at the next one before 2:30 p.m. For any questions about hiring or about the operation of the service, click here.
Following the instructions of the Government of Spain, published through the Institute for Spanish Tourist Quality (ICTE), and the Xunta de Galicia, from El Camino with Correos recommend the online reservation and payment of the service. This will prevent the manipulation of cash and unnecessary contacts. We remind you that online booking can be done through our web form or email firstname.lastname@example.org and that payment can be made by credit card, Paypal or bank transfer. Likewise, government recommendations recommend shelters and other accommodations to delete brochures and all kinds of paper materials (such as envelopes).
We remenber you objects tied to or hanging from your luggage are not accepted. All items to be transported must be properly packed and placed inside the luggage.
Correos has increased security measures in its backpack transport service. The luggage is handled by our delivery staff, who have specific traning and a protection equipment: hydroalcoholic gel, disposable latex gloves and masks. Both the collection and the delivery of the backpacks or suitcases are made without establishing contact with the client or with the staff of the accommodation.
In addition, and on a daily basis, the transport personnel disinfects the vehicles in which the luggage is transferred.
Yes, Correos offers the service to send suitcases, packages or bicycles to any point on the Camino de Santiago with the Paq Peregrino and the Paq Bicicleta. Any pilgrim can go to a Post Office and make or collect their shipment, taking extreme security measures. (See the section on Security measures adopted by Correos in the offices before COVID-19).
According to the WHO, "the probability that an infected person will contaminate commercial articles is low, and the risk of contracting the virus that causes COVID-19 by contact with a package that has been handled, transported and exposed to different conditions and temperatures is also low”.
Yes, the luggage storage located at the Santiago Rúa do Franco Post Office, 4, is open during its regular hours: Monday to Friday, from 8:30 a.m. to 2:30 p.m. and from 3:30 p.m. to 8:30 p.m.
Any pilgrim may deposit his backpack, suitcase, bike or cane at the luggage room, following the security measures indicated in the office: two meters separation and avoid contact with the Post office worker in the delivery / reception of the package and in making the payment."
Correos has implemented a series of measures to guarantee the safety of customers and workers in all its offices.
We transfer your rucksack
So that you can travel light along the Camino de Santiago
We transfer your rucksack or suitcase from your accommodation at one stage to the next!! This way, your walk is more comfortable, your bag is lighter and you can enjoy every step of the Camino. We will take your luggage every day to your next hostel or hotel.
Bicycle transportation services
We send your bicycle to your starting or finishing point
Decide where you want to start the Camino and we will send your bicycle there from any branch of Correos. Once you finish the Camino de Santiago you can go to the nearest post office and send it back home again. Your bicycle will be insured and we package your bike without disassembling it.
For everything you want in or out of your rucksack
With our Paq Peregrino you can send suitcases or parcels to any point along the Camino (hostels, hotels, branches of Correos, etc) so that you have your personal belongings when you arrive. You can therefore have extra clothes or other items and not only the ones you carry along the Way. You can also send back whatever you have in your daily rucksack that you no longer need.
So that you have nothing to worry about other than just enjoying the Camino
Correos offers a prepaid card that is not linked to a bank account. In this way, you can defort walk the Camino without taking your credit or debit cards with you. You only have to put the money on the card that you are going to need and then top up again if your balance is low. This is a simple, safe and comfortable way of taking your money along the Camino.
Stamping Your Credential
So that you have the best stamps on your Pilgrim's Passport
Branches of Correos along the Camino de Santiago stamp your Credential or Pilgrim's Passport with our special stamps. Many of these stamps represent important tourist attractions from that particular place to help you remember your jorney.
Sending parcels along the Camino de Santiago
Send your parcels without having to go along to a branch of Correos!
You can send a parcel from any of the over one-hundred branches of CORREOS located along the Camino de Santiago and additionally from some of our “Tiendas Amigas del Camino”, a network of shops and accommodation from where you can send parcels any time of the day. This service will help you to get rid of things from your luggage that you no longer need. You can also buy souvenirs or some typical products without having to worry about carrying them with you.
Lockers in Santiago
So that you can freely visit the Cathedral or enjoy the city
Our Pilgrim's Office at Rúa do Franco, 150 metres from the Plaza del Obradoiro, has lockers. You can leave your rucksack, suitcase, bike or trekking pole before you go into the Cathedral or you can wander around Santiago without having to worry about your luggage.
To help you with anything you may need
We have over 150 branches of Correos along all the Caminos. We will be delighted to welcome you and help you with anything you need.