All of the companies of the Correos Group consider that it is of upmost importance to respect your privacy and to comply with the applicable personal data protection regulations.
The data processor is “Sociedad Estatal Correos y Telégrafos, S.A., S.M.E” (hereinafter, “Correos”), with V.A.T. No.: A-83052407 and with its registered office situated at Vía Dublín nº 7 (Campo de las Naciones) 28070 Madrid (Spain).
In order to ensure the adequate management of said data processing, Correos has designated a Data Protection Officer (“DPO”), that you may contact via the following email address: firstname.lastname@example.org
The personal data of the User shall be processed for the following purposes:
We shall process the personal data that is obtained through browsing our website, including:
You may access and browse our website without prior registration. Notwithstanding the foregoing, when you visit our website, our web servers store, automatically, certain information such as your IP address and domain from where you access our website, the date and the time of your visit, etc.
On the other hand, certain functions of our website require you to provide additional information via the corresponding form (for example, your name and surname(s), contact postal address or email address, telephone…).
Unless expressly stated otherwise, all of the fields included in the forms shall be mandatory fields, and accordingly any failure to provide said information shall prevent the request from being processed.
By way of browsing the website, different cookies may be installed on your device, in accordance with the terms of our Cookies Policy.
Generally speaking, your personal data shall not be provided to other persons other than Correos. However, the following exceptions may exist:
Your personal data shall be stored solely and exclusively during the necessary period for browsing the website, for analysing your browsing habits (in the case that you have accepted the cookies policy) or for processing your requests for services via our website. As soon as your personal data is no longer necessary, said data shall be deleted, in accordance with the provisions of the data protection regulations that implies that said personal data shall be blocked, and shall only be available at the request of Courts and Tribunals, the Public Prosecutor’s Office or competent Public Authorities during the period of time until the applicable legal actions are limited pursuant to the statute of limitations, and after said period, the data shall be completely deleted. By way of example, normally the applicable time-barring period is that of 3 years, pursuant to the data protection regulations.
In any event, if at the conclusion of the contractual relationship pending legal actions exist, the personal data may be stored during the procedural formalities of the legal actions and exclusively for probative purposes, until a final resolution is issued, at which time the personal data shall be blocked and subsequently deleted.
To the extent that said rights are provided for in the applicable data protection regulations in force from time to time, Users may exercise the following rights in relation to the processing of their personal data:
You may exercise your rights via any of the following channels, and you must state the right that you exercise and you must also accompany your request by a copy of your National Identification Document or equivalent document, together with any other document that you consider necessary:
On the website of the Spanish Data Protection Agency (“AEPD”) you will find a series of templates that shall help you to exercise your rights. Furthermore, we hereby notify you that you have the right to file a claim before the regulatory authority (in Spain, the AEPD) in the case that you consider that your rights have been breached.
We transfer your rucksack
So that you can travel light along the Camino de Santiago
We transfer your rucksack or suitcase from your accommodation at one stage to the next!! This way, your walk is more comfortable, your bag is lighter and you can enjoy every step of the Camino. We will take your luggage every day to your next hostel or hotel.
Bicycle transportation services
We send your bicycle to your starting or finishing point
Decide where you want to start the Camino and we will send your bicycle there from any branch of Correos. Once you finish the Camino de Santiago you can go to the nearest post office and send it back home again. Your bicycle will be insured and we package your bike without disassembling it.
For everything you want in or out of your rucksack
With our Paq Peregrino you can send suitcases or parcels to any point along the Camino (hostels, hotels, branches of Correos, etc) so that you have your personal belongings when you arrive. You can therefore have extra clothes or other items and not only the ones you carry along the Way. You can also send back whatever you have in your daily rucksack that you no longer need.
So that you have nothing to worry about other than just enjoying the Camino
Correos offers a prepaid card that is not linked to a bank account. In this way, you can defort walk the Camino without taking your credit or debit cards with you. You only have to put the money on the card that you are going to need and then top up again if your balance is low. This is a simple, safe and comfortable way of taking your money along the Camino.
Stamping Your Credential
So that you have the best stamps on your Pilgrim's Passport
Branches of Correos along the Camino de Santiago stamp your Credential or Pilgrim's Passport with our special stamps. Many of these stamps represent important tourist attractions from that particular place to help you remember your jorney.
Sending parcels along the Camino de Santiago
Send your parcels without having to go along to a branch of Correos!
You can send a parcel from any of the over one-hundred branches of CORREOS located along the Camino de Santiago and additionally from some of our “Tiendas Amigas del Camino”, a network of shops and accommodation from where you can send parcels any time of the day. This service will help you to get rid of things from your luggage that you no longer need. You can also buy souvenirs or some typical products without having to worry about carrying them with you.
Lockers in Santiago
So that you can freely visit the Cathedral or enjoy the city
Our Pilgrim's Office at Rúa do Franco, 150 metres from the Plaza del Obradoiro, has lockers. You can leave your rucksack, suitcase, bike or trekking pole before you go into the Cathedral or you can wander around Santiago without having to worry about your luggage.
To help you with anything you may need
We have over 150 branches of Correos along all the Caminos. We will be delighted to welcome you and help you with anything you need.