Paq Directo Service Conditions

In addition to the Paq Mochila service, which is for transport between different stages of the Camino, CORREOS offers users the PAQ MOCHILA DIRECTO service, for sending luggage from accommodation in Portugal directly to Santiago de Compostela. This luggage will be stored at the CORREOS Main Office at Rúa do Franco, 4 until the User arrives; the User must collect their luggage from this location during the opening hours listed on the website (www.elcaminoconcorreos.com).

The User shall enter the details specified on the booking form: collection location, delivery location, start date and number of pieces of luggage. A booking code will then be generated, which will be linked to the Service throughout the journey. Users can check the availability dates for this Service at www.elcaminoconcorreos.com.

CORREOS will collect the luggage in the accommodation chosen by the User, unless refused by the accommodation provider. By accepting these General Terms and Conditions, the User warrants that they have a booking or permission from the accommodation provider to arrange for the collection of the luggage. CORREOS will subsequently store the luggage at the CORREOS main office.

As with the Paq Mochila service, the service must be requested before 20:00 (Spanish mainland time) on the day before collection, specifying: the date of the service, the accommodation and the collection location.

CORREOS will collect this luggage from the accommodation specified by the user in Portugal and transport it to the CORREOS office in Santiago de Compostela indicated above, within a maximum of 7 days from the date of collection at the point of origin. From the seventh (7) day onwards, the user may collect it from the specified office, upon presentation of the booking number.

For this specific case of Paq Mochila Directo, the rucksack or suitcase must not exceed 30 kg. The maximum dimensions are 80x50x30 cm.

In all matters not covered by these specific terms and conditions for the Paq Mochila Directo service, the general terms and conditions of the Paq Mochila shall apply.