Logo el camino con correos
Logo el camino con correos


GENERAL CONDITIONS OF ACCESS AND USE OF THE WEB SITE

 

 

Pursuant to Spanish Act 34/2002 of 11th July on Information Society and E-Commerce Services, this Disclaimer establishes the conditions of use of the web site “www.elcaminoconcorreos.com” that the State Company Correos y Telégrafos, S.A. (hereinafter Correos), with registered address at Vía Dublín nº 7 (Campo de las Naciones) 28070 Madrid (Spain), Corporate Tax ID No. A83052407, and registered in the Madrid Trade Registry, makes available to internet users, pursuant to Spanish Act 34/2002 of 11th July on Information Society Services (LSSI).

Correos is established to provide postal services pursuant to Spanish Act 43/2010, 30 December, on Users’ Rights and the Postal Market, and to provide telecommunications services pursuant to Spanish Act 34/2002 of 11th July on Information Society Services (LSSI).

 

 

Acceptance

Access to the web site www.elcaminoconcorroes.com  attributes the condition of the user and implies full acceptance without reservations by the user of each and every one of the conditions included in this Disclaimer.

The content of this Disclaimer may be modified, and therefore its acceptance by the user shall be with respect to the version of the Disclaimer published by Correos at the time the user accesses the web site.

The use of certain services offered through the web site www.elcaminoconcorreos.com  may be subject to certain conditions that, depending on the case, replace, complete and/or modify this Disclaimer. Access to these services implies the acceptance of the specific conditions of service each time it is accessed. As a consequence, the user shall carefully read the specific conditions of service each time it is accessed.

Access to the web site www.elcaminoconcorreos.com  is also subject to the notices, conditions of use and instructions, of which the user is made aware by Correos, that replace, complete and/or modify this Disclaimer.

 

 

Subscription of services

Accessing the services on this website may be subjected to filling a registration form. To these effects, the user guarantees the authenticity and accuracy of all the data communicated on completing the subscription form(s). The user is committed to and responsible for maintaining all the information provided so that it reflects, at all times, their actual situation. 
 

Before the user contracts any services, they must have read the information and description of the procedures to hire and provide the said services.

Once the service on this website is hired, Correos will send the user a confirmation of their request.

Conditions of use 

The user is committed to make use of the features and/or services offered by Correos through the web site www.elcaminoconcorreos.com  in accordance with the law, this Legal Notice, the specific conditions published for certain services and other notices and instructions made aware to him/her, as well as moral aspects and generally accepted good practices and public order.

All the brands, domain names, commercial names or distinctive marks of any type appearing on the web site and identified with Correos are the property of this Company. Also, the exploitation of intellectual property rights of the web site’s content corresponds to Correos as stated in its “copyright” notice, and may therefore not be used by the user beyond what is essential for access to the features and services supplied through the web site, except with the express authorisation from Correos.

The user is committed not to reproduce, copy, distribute, undertake acts of public communication, transform or modify the content on the web site, including brands, commercial names and distinctive marks, unless authorisation has been obtained from the owner of the rights, nor to delete, manipulate or in any way alter the “copyright” or other identifying data for which rights are reserved.

The user must abstain from obtaining or attempting to obtain content by using mechanisms different to those which, where appropriate, have been made available to them or, in general, which are regularly used on the internet, provided that these last ones do not involve a risk of damage or disablement of the website and/or its content.

To access the information contained on the website and make use of the services offered, minors must obtain prior permission from their parents, tutors or legal representatives.

The responsibility in determining the contents and services which minors access corresponds to the persons responsible for them. As it is possible to use the Internet to access content which may be unsuitable for minors, users are informed of the existence of computer programs that limit or control the content which minors can access.

For any dispute, complaint or claim related to the Services hired, you must immediately contact Correos at elcamino@correos.com.

 

 

Use of Cookies

CORREOS uses cookies to deliver its on-line services. Cookies are files or devices that are downloaded to your computer/smartphone/tablet when you access some websites to store and retrieve information from those devices. They allow, amongst other things, to store and retrieve information about the user’s browsing habits so that services can be improved and statistical data can be gathered. The user has the possibility of allowing, restricting, blocking or erasing cookies, please have a look at our Cookies Policy.

 

 

Exclusion of responsibility and limit of guarantees

The data, text, information, Terms and Conditions, graphics and links published on the web site www.elcaminoconcorreos.com , are compiled merely for informative purposes for all persons interested in them, without their access generating a commercial, contractual or professional relationship between the users and Correos. In case of discrepancy between the information contained on the website and the content on paper, the latter will prevail. Users are advised that before carrying out any action derived from the web site content, they should verify the information obtained by contacting the Customer Service

 

The above is with the exception of the services whose contracting is offered through the web site and whose access is subject to the specific conditions published by Correos and accepted by the user.

 

Correos excludes, to the full extent of the legal system, any responsibility for damages and losses produced or which may be produced in the future due to technical defects, of whatever nature, derived from the use of the information and matters contained in the website. The links and hypertext which, where appropriate, enable access through the website to the provision of services offered by third parties, do not belong to nor are under the control of Correos, so that this Company takes no responsibility either for the information contained in these or for any effects which may derive from said information.

 

Correos takes no responsibility for non-compliance with any applicable regulation which the user may incur in their access to the website and/or use of the information contained in it. Neither does it take responsibility for the illegal use by third parties of brand names, product names, registered or unregistered commercial trademarks which, not being the property of Correos, may appear on the website .

 

Correos does not guarantee the continuity of the operation and availability of the website. However, and as far as possible, it will notify of known interruptions before they occur.

 

Correos does not control or guarantee the absence of viruses or other elements in these services provided by third parties which the user may access through the website, and may produce failures or alterations in their software or hardware, documents and files stored in their computer system.

 

Personal data protection

To access any of the services offered through the web site, the user must first provide some personal data. Correos treats this data in accordance with the provisions published in its Privacy Policy and pursuant to the specific conditions of the corresponding service.

 

The owners of the data may exercise their rights to access, modify, cancel and oppose it under the terms provided for under Spanish Organic Law 15/1999, 13 December, on Personal Data Protection, as established in the Privacy Policy.


 

Legislation and jurisdiction

The law applicable to the content of the web site is Spanish law and jurisdiction, and the competent Courts and Tribunals in Spain.

 

 

 

 

We transfer your rucksack

So that you can travel light along the Way

 

We transfer your rucksack or suitcase from accommodation to accommodation!! In this way, you can walk more comfortably, unburdened, and enjoying every step of the Way. We will take your luggage every day to your next hostel or hotel.

 

Bicycle transportation services 

We send your bicycle to your starting or finishing point

 

Decide where you want to start the Camino and we will send your bicycle there from any of our Correos offices. Once you finish the Way you can again go to the nearest post office and send it back home. We send your bicycle neatly packaged and insured in a way that you need not disassemble it.

 

Luggage transfer

For everything you want in or out of your rucksack 

 

With our Paq Peregrino you can send suitcases or parcels to any point in the Camino -hostel, hotel, Correos office, etc. - so that your stuff is there when you arrive. This way you can have extra clothes or other items and not only the ones you take for your walk. You can also send back whatever you may have in your rucksack for the Camino that you no longer need.

 

Prepaid Card

So that you have nothing to worry about other than just enjoying the Camino 

 

In Correos we have a prepaid card that is not linked to any bank account. In this way, you can do the Camino without taking your credit or debit cards with you. You will only have to top it up with the money you need and then top up again if you run out of balance. This is a simple, safe and comfortable way of taking your money along the Camino.

 

 

Stamping Your Credencial

So that you have the best stamps on your Pilgrim's Passport 

Correos offices along the Way stamp your Credencial or Pilgrim's Passport with our special stamps. Many of them display a significant tourist attraction of that particular place for you to keep as a souvenir.

 

 

Sending parcels on the Camino de Santiago 
 

Send your parcels without having to come to our Correos offices!

 

You can send a parcel from any of the over one-hundred CORREOS offices located along the Way and from some of our “Tiendas Amigas del Camino”, a network of shops and accommodations from where you can send parcels any time you want. This service will help you get rid of the content of your luggage that you no longer need, buy some souvenirs, typical products... without having to worry about carrying them with you. 
 

 

 

Lockers in Santiago

So that you can freely visit the Cathedral or enjoy the city

Our Pilgrim's Office at Rúa do Franco, 150 metres from the Plaza del Obradoiro, has lockers. You can leave your rucksack, suitcase, bike, trekking pole... before you go into the Cathedral or to visit Santiago without having to worry about your luggage.

 

Correos Offices

To help you with anything you may need 

 

We have over 150 Correos offices along all the Caminos. We will be delighted to welcome you and help you with anything you need.